Do I have to be a customer of AmOnline to use eSettlement and eDeposit?
Yes, you will need to have a bank account with AmBank and register with AmOnline to enjoy eSettlement and eDeposit services.
How do I settle trades done through AmInvestment Bank Berhad?
You can either pay by;
  • eSettlement
    Select the bills/contracts you wish to settle in the eSettlement menu and then effect your payment via AmOnline Internet Banking.
  • Direct deposit into AmInvestment Bank Berhad's bank account
    Deposit your payment into the following AmInvestment Bank Berhad's bank accounts, depending on where you maintain your Trading Account:-

    Conventional Bank Accounts
    Branch Bank Bank Account number
    AmInvestment Bank Berhad (All branches) AmBank 001-201-003217-3
    MayBank 5-14011-14269-0
    Public Bank 3-0775756-18
    Hong Leong Bank 001-00-899441
    RHB Bank 2141-2900-277540
    CIMB Bank 800-157-1052
     
    Islamic Bank Accounts
    (Applicable to clients who trade under Islamic Stockbroking Window)
    AmInvestment Bank Berhad (All branches) AmIslamic Bank Berhad 001-202-200328-8
    Maybank Islamic Berhad 5-64016-11984-5
    Public Bank Berhad 3-9919257-27
    You may either fax the bank-in slip to your remisier or dealer or submit
    "eForm" - "Payment Notification" to us to confirm your payment.

  • At AmInvestment Bank Berhad cashier counter
    You may pay directly at our cashier counter either by cash/cheque (payable to AmInvestment Bank Berhad) or pass your cheque payment to your remisier or dealer.
When do I receive my contract notes?
Contract notes will be generated and sent to you on the next business day, following each transaction (T+1).
When do I need to settle my contra loss?
Whenever a contra loss occurs, you are required to settle the amount due within five (5) business days following the date of contra, failing which interest shall be charged on the outstanding contra losses at the prevailing interest rate set by the company (starting from contra date+6, interest will be calculated base on calendar days and daily basis).
Can I choose to settle part and not all my due contracts?
Yes, you may settle part of your due contracts provided you have given instruction to your remisier or credit control department to hold the balance contracts and bear the interest charges. If no instruction, the balance shares will be force-sold on the next market day.
Can I pay less than my outstanding contract amount?
Partial payment can be done for the following situations;

  • Tradable Lots
    For example, you have bought 10 lots of Telekom. You may pay for 1 to 10 lots. You may not pay for 1 1/2 lots for example.
  • Utilising Trust/Deposit
    If the money you have in Client Trust Account with AmInvestment Bank Berhad together with your payment equals the amount owing for a tradable lot, then this payment is acceptable.
When must I pay for the shares I bought through AmInvestment Bank Berhad?
Pursuant to Bursa Malaysia's FDSS rules, you are required to settle your purchase on T+3 (due date) before 12:30 pm.
Is there any extra charge/fee for eSettlemement or eDeposit?
No, eSettlement and eDeposit services are currently free of charge.
I have accidentally settled the same contracts twice, what should I do?
Any excess will be categorized as "Trust" and will be put into your Client Trust Account with AmInvestment Bank Berhad.
What is Cash Withdrawal Form?
Cash Withdrawal is for you to authorise AmInvestment Bank Berhad to withdraw cash from your Trust/AmCash Management Account and issue/remit the payment to your name and account.
What is the cut-off time for processing my Cash Withdrawal Request?
For same day processing, kindly submit your request for Cash Withdrawal before 9:30am. Any request submitted after 9:30am shall be processed on the next market day.
Is there any charges imposed for processing my Cash Withdrawal Request?
There is no charge for this service other than the bank's normal Telegraphic Transfer fees.
What should I do after submitting the Cash Withdrawal form?
Depending on the mode of payment that you have opted, you can
  • Telegraphic Transfer - check your bank account balance on the next trading day.
  • Collection at AmInvestment Bank Berhad counter - collect your cheque on the next trading day at our cashier counter.
  • Direct Credit - check your AmBank account balance on the next trading day.
What is the minimum amount for withdrawal from my Trust/AmCash Management Account?
There is no minimum amount for withdrawal from your Trust/AmCash Management Account if you request the payment to be made to your account with AmBank or by cheque. However, for Telegraphic Transfer to your account with other bank, a minimum amount of RM10,000 is required.
What is Update Particulars Form?
Update Particulars is for you to request AmInvestment Bank Berhad to change your personal particulars like address, contact number, etc.
What should I do after submitting the Update Particulars Form?
You need to print, sign and mail/fax/hand deliver the request form to AmInvestment Bank Berhad. Your particulars will only be updated after we have received your signed request form.
What is Payment Notification Form?
Payment Notification is for you to notify AmInvestment Bank Berhad that you have remitted payment to us for your Trust Account, Margin Top-up or for Settlement of your contracts.
What should I do after submitting the Payment Notification Form?
You can check your payment status in your Trading Account or Margin Account on the next trading day under Client Summary.
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