What happens if I forget my Password or Trading PIN?
A new Password/PIN can be assigned to you. To retrieve the new Password/PIN :
  1. Click on "Forgot Password"/"Change PIN" button under My Profile menu.
  2. Key in User ID and answer all hint questions correctly.
  3. The system will automatically generate a new Password/PIN, which will be sent to you via Email.
  4. You will be prompted to change Password/PIN once you have successfully login.
What happens if I fail to log in after several attempts?
As part of our security features, after several unsuccessful logon attempts, your User ID and Password will be blocked and access to the restricted pages will be suspended. For immediate release of your ID and Password, please contact our helpdesk at telephone number 603-2031 0102.

To avoid all the hassle, please ensure the User ID and Password you use to logon to AmEquities are correct.

How do I change my Password and PIN?
Click on "My Profile" to change your Password or PIN. You are advised to change your Password and PIN regularly for security reason.
Why does my eTrading session gets logoff automatically?
As an added security measure, our system will log you off if your eTrading session has been left unattended or idle for more than 30 minutes.
| Terms of Access | Sitemap | Privacy Policy | Security Statement |
Copyright © 2024 AmInvestment Bank Berhad (23742-V). All rights reserved. Best viewed with Internet Explorer 9 and above at 1024 * 768 resolution